Contact Us

Our support team is available 24/7 to answer your questions and provide assistance

Send Us a Message

Contact Information

Email Support

For general inquiries and support:

Contact@lumiotv.online

Live Chat

Get instant help from our chat bot

Available 24/7

Start Chat

Support Hours

Our customer support team is available 24 hours a day, 7 days a week, including holidays.

Technical support response times:

Basic Plan: Within 24 hours
Premium Plan: Within 12 hours
Family Plan: Within 6 hours

Become a Reseller

Interested in becoming a LumioTV reseller? We offer competitive packages for partners.

Reseller Benefits

Competitive pricing with high profit margins
White-label solutions available
24/7 dedicated reseller support
Easy-to-use reseller panel
Marketing materials and resources

Contact our reseller team to learn more about our partner program:

Contact Reseller Team

Quick Help Topics

Account Setup

Need help setting up your account or devices?

View setup guides

Billing Issues

Questions about your subscription or payment?

Billing support

Streaming Problems

Experiencing buffering or connection issues?

Troubleshooting guide

Channel Requests

Want to request new channels or content?

Submit request

Our Global Support

We provide support in multiple languages to serve our global customer base

Americas

Support in English, Spanish, and Portuguese

Available 24/7

Europe

Support in English, French, German, Italian, and Spanish

Available 24/7

Middle East

Support in English and Arabic

Available 24/7

Asia Pacific

Support in English, Chinese, Japanese, and Korean

Available 24/7

Ready to Get Started with LumioTV?

Try our service risk-free with a 7-day trial. No credit card required.

Start Free Trial View Plans